Black Ravine - Technical Support

Welcome to the support page for applications developed by Black Ravine.

How to Get Support

If you are experiencing issues or need assistance with any of our applications, please reach out to us using one of the following channels:

1️⃣ Google Forms - Support Request

Fill out our support form with details of the issue, and our team will get back to you as soon as possible.

👉 Submit a Support Request (Link to Google Form)

2️⃣ Email Support

You can also contact us via email. Please ensure you use the subject format:

Subject: Support for app [App Name]

📩 Email: [email protected]

Guidelines for Faster Assistance

To help us resolve your issue efficiently, please include the following details:

  • App Name: Specify the app you are experiencing issues with.
  • Device Information: Model, OS version, and any other relevant specifications.
  • Detailed Description: Explain the issue or the help you need clearly.
  • Steps to Reproduce: If applicable, describe the steps to reproduce the issue.
  • Screenshots/Videos: Whenever possible, attach images or videos of the problem.
  • Preferred Language: You can contact us in your preferred language.

We appreciate your feedback and will work to assist you as quickly as possible.

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